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FAQ

What is the largest you can print?

We’re very comfortable printing up to A1 (59.4cm x 84cm) or 24” x 36”.  We can print larger than this — B1 (70cm x 100cm) is acceptable, and the absolute largest we have printed is British Quad / 30” x 40”.  
 
Is there a maximum number of colours that can be printed?

There is no maximum. We can print as many colours are your artwork requires.  
 
Is there a minimum edition size / print run?

There is no minimum. We are happy to print editions of 1.  Costs upon application. 
 
How can I supply artwork?

You can email us your artwork, send via a service such as WeTransfer, or supply via DropBox link.  
Vector files can be accepted as Illustrator 'ai' files or editable pdfs, and bitmap files need to be at 300dpi+ in Photoshop 'psd' format.  
Please always leave files layered where possible, and always scale images to your desired print size. 
We are happy to offer advice on artwork scale/composition if you are unsure. 
And if you are unsure whether your file is acceptable or not, then never fear, just send us what you have and we'll let you know straight away whether it's useable.
 
Do you supply the paper?

Yes we do, and would always prefer to do so.  We have a few favoured paper stocks that will be recommend when quoting, but also a broad range of specialist papers are available. More info upon request. 
  
Can I supply my own paper?

Although we prefer to supply all paper ourselves, we don’t necessarily have access to everything, and if you have a specific stock in mind that you can supply yourself, then you are most welcome to do so.  We have a handling charge for this, the cost of which will be included in your quote. 
 
How can I get a quote?

Email us your brief without delay!  To send you an accurate cost, the crucial information we need is:
-  Number of colours in the artwork (or, ideally, a copy of the actual artwork)
-  Number of prints required (edition size)
-  Size of artwork (final trim size / dimensions)
-  Paper specification (if applicable. If you’re not sure, we will quote for our favoured stock)
 
What sort of inks do you use?

We are specialists in the use of solvent based inks, the light-fastness and permanence of which are unparalleled. Our inks are of archival quality, and guaranteed for 112+ years. 
 
Do your screen charges cover artwork separation?

If the artwork is well presented and easy to prep for screen, we always prefer to prepare the artwork for print ourselves.  It generally speeds up our work and allows greater consistency and accuracy on-press. 
Artwork that requires more in-depth separation will be charged at £35 p.hour.  The requirement for this service will always be discussed prior to the actual work commencing. 
 
How long do you keep my screens?

We keep your screens readily available for 6 months after your last edition was produced.  Beyond this time there is a re-exposure charge of just £15 per screen. 
 
Do you deliver?

We use UPS for National Next Day deliveries and all International services.  Your edition will be packed supremely well, to guarantee it’s arrival in pristine condition. 
For larger editions, we can offer a pallet service, both same-day and next-day. 
All prices upon application. 
 
What is your turnaround?

We aim to turn straightforward jobs around within 2-3 weeks from sign off of artwork.  However, our production schedule is always on the move, and some editions are more labour-intensive than others, or may require a lengthier proofing process, hence a more accurate timeline can be given at point of quoting / job acceptance. 
 
Still have questions?  Drop us an email: hello@whiteduckeditions.net