Shipping times
We aim to ship orders within 7 working days of being placed. If there are any issues with your order, such as shortages, we will be in touch within 5 working days to resolve the problem.  

Carrier & tracking
Currently we are offering shipping exclusively with UPS. The shipping times are fast and guaranteed worldwide, and up-to-date tracking is inclusive. You will receive a live tracking link by email, when your order has been fulfilled. 

Returns & failed deliveries
We do accept returns. See our returns policy. Failed deliveries that get returned to us can be shipped again, but the customer is required to pay for any additional shipping and return fees. 

Multiple item order
Our shop is currently set to accept orders of 1-3 editions within a single delivery charge. If you do order more than 3 items: firstly, THANK YOU, and secondly, we will be in touch about how to ship your purchase and at what cost. 

Contact
If you have any questions, shipping related or otherwise, please drop us a line at hello@whiteduckeditions.net